Green Management Practices Create A Healthier Bottom Line
At its most basic, the movement towards green construction and towards
“green” products and lifestyle in general, is all about
the conservation of resources. The ideas of sustainability, efficiency,
ecological impact and low carbon footprint are changing virtually every
aspect of residential construction. The design of communities, homes
and landscaping has been altered dramatically over the last 5 years
based on green building concepts. And of course, construction products
that can offer sustainability and resource efficiency are in increasingly
greater demand.
What’s disappointing about this movement is the as-yet unrealized
prospect of reduced costs and increased profits for the builder and
developer. Theoretically, sustainable design, construction and product
selection should result in lower costs based on reduced energy consumption
and arguably lower maintenance requirements. In practice, many of the
cost returns for green construction remain intangible and accrue to
the long-term end-user of the product far more than to the builder or
developer.
Green Management
Offers Return On Investment Now and Later
However, there is one area of green business practice that returns
substantial savings directly to the builder and developer immediately
and continually. That area is the application of green management practices
within the building process. By applying the same concepts of sustainability,
efficiency and low carbon footprint to everyday management practices,
builders across the country are realizing substantial reductions in
operating costs and significant improvements in net profitability.
Address All Areas
of Cost and Efficiency
We’re not just talking about recycled paper here (not that there’s
anything wrong with that). Sure, paper use is a big part of green management,
but an effective program looks at the efficient use of every resource.
Quickly, what’s the most expensive resource a construction company
uses? Time’s up, but you already know the answer – it’s
people. Personnel costs traditionally make up by far the greatest percentage
of overhead and G & A costs. Fortunately, a properly applied information
management system can reduce or eliminate both paper costs and personnel
costs.
Consider that the construction of just one house typically results
in the generation of over 400 separate pieces of paper, excuding plans.
While the cost (both financial and environmental) of the paper is a
factor, a bigger factor is that each one of those pieces of paper is
handled by multiple people at different times, often in different locations.
Perhaps even more importantly, the information on those pieces of paper
is often crucial to the accurate construction of the home, yet is rarely
available to the person who needs it in a timely fashion. What is masquerading
here as a paper management problem is really an information problem.
The challenge is this: how do we get the knowledge previously stored
on 400 pieces of paper into the hands of the people who need it, when
they need it, without the paper?
MARK SYSTEMS Offers
Out-of-the-box Green Management
MARK SYSTEMS’ customers have been enjoying great success in doing
just that. By utilizing the power and transparent information delivery
capabilities of MARK SYSTEMS’ Integrated Homebuilder Management
System, companies like K. Hovnanian have improved construction efficiency
while saving thousands of dollars. According to Ken Gill, Implementation
Manager for K. Hovnanian’s Southeast Region, taking advantage
of MARK SYSTEMS’ web-based work order distribution saved over
$6,000 per month in postage in the Virginia communities alone! Coupled
with the elimination of 200,000 pieces of paper, and personnel savings
of 1 full man day per week, that single change in just one state resulted
in a real dollar gain of over $80,000 annnually!
MARK SYSTEMS’ IHMS addresses each of the main stumbling blocks
to effective green construction management by:
• Capturing outside physical documents via Document Library Management
and storing them as integral parts of the knowledge base
• Eliminating the generation of physical documents by giving team
members real-time access to stored information
• Transparently distributing organization knowledge to every team
member, regardless of location, via web and mobile web
• Eliminating the redundancy often found in home builder organizations
by utilizing a single knowledge base with all processes integrated at
the data element level
• Improving communications between team members by implementing
process flow concepts directly into the knowledge base
Real-Life Results
Savvy builders are not just using MARK SYSTEMS’ software to reduce
costs – they’re also using it to improve profits in a
challenging market. According to Ange Knox, Manager of Information Technology
for Heartland Homes in Lawrence, Pa., implementing the Custom Option
Estimator component within the IHMS Purchasing and Sales modules allowed
Heartland to become the largest
custom home builder in the Pittsburgh metropolitan area. “To stay
on top of the market, we had to transition from being a production oriented
builder to being a very custom builder. Using MARK SYSTEMS’ Sales
Office / Design Center components, and particularly the Custom Option
Estimator, helped us grow our market share from 8% to over 14% in just
the last year.” According to Ms. Knox, Heartland has used IHMS
to quote and track over 6,500 unique custom options since its implementation,
with over 60% of the estimated options being selected for purchase.
In fact, one home buyer included over 80 separate custom options in
his final selections.
The bottom line is, of course, the bottom line. Reducing costs while
improving information flow, construction quality and profitability are
real, achievable goals with the right tools in place. Now more than
ever, builders across the country are finding that MARK SYSTEMS’
Integrated Homebuilder Management System gives them the tools they need
to compete, survive and prosper.